Shipping Policy

Order Processing

All orders are processed within 1–2 business days.
Processing timelines do not include weekends or public holidays.

Shipping Timelines

Estimated delivery timelines are shown at checkout based on your location and selected service.
Tracking details are sent via email once the order is dispatched.

Shipping Fees

Shipping fees are calculated at checkout according to the chosen delivery method.

Address Accuracy

Customers are responsible for providing complete and accurate address details at the time of purchase.
Delays or losses resulting from incorrect or incomplete information are not eligible for replacement.

Lost or Delayed Packages

If a shipment is formally declared lost by the carrier, a replacement or store credit will be issued.
Orders marked “Delivered” by the carrier are not eligible for replacement.