"No evidence provided on the composition of this necklace beyond being told by the seller that it’s a gold plated item [Swati](https://www.etsy.com/people/l69yfnb7e06b1sz5) responded on 24 Jul, 2026 Hello Uma, We’re sorry to hear that you were disappointed with your purchase. Before the order was placed, we confirmed that our jewellery is made from stainless steel with 18K gold plating. This information is also clearly stated in the product listing. After you received the necklace, you contacted us for more details about the material composition, which we provided by email. We also offered to accept the necklace back and issue a full refund once it was returned. A return label was arranged, but the return was not completed because you did not wish to cover the return shipping cost, as outlined in our return policy. As a small Etsy business, we always try to be transparent about our materials and work with customers to find a fair resolution."
Uma
Verified · Etsy
